3.04Incident response
Incident Response & Digital Forensics
Incident-response planning, playbooks and exercises plus reactive DFIR – rapid triage, containment, host, network, cloud and email forensics, evidence preservation and regulatory notification across the full incident lifecycle.
Effective incident response depends on decisions made before an incident: assigned roles, communication channels, evidence-handling procedures, escalation criteria and tested recovery steps. We help establish and exercise these capabilities.
The programme can be aligned with NIS2, GDPR, sector-specific requirements, cyber-insurance conditions and customer contracts. Exercises validate whether the plan works under realistic time pressure.
When a compromise is suspected, the immediate priorities are to determine what happened, how access was obtained, which systems and data were affected, whether the activity is ongoing and which containment actions are safe. We reconstruct activity from endpoints, logs, cloud audit trails, network data and email while preserving relevant evidence, coordinating containment to reduce risk without destroying information needed for root-cause analysis or later proceedings.
Deliverables can include an incident timeline, root cause, affected assets and data, indicators of compromise, containment and recovery actions, and the information needed to support regulatory notifications, insurance claims or coordination with authorities.
- 241 days
- average to identify & contain a breach
- Source: IBM Cost of a Data Breach 2025, opens in a new tab
- $2.66M
- saved with a tested incident-response plan
- Source: IBM Cost of a Data Breach 2025, opens in a new tab
How it works
- 01
Readiness assessment & gap analysis
Evaluate response readiness, obligations, maturity and existing documentation.
- 02
Plan & playbook development
Classification, response procedures, comms templates, technical playbooks and tabletop exercises.
- 03
Emergency intake & triage
On call-out, rapidly establish the incident scope, provide immediate containment guidance and define how evidence is preserved before it is overwritten.
- 04
Containment & evidence capture
Isolate affected systems and cut attacker access while forensically preserving disks, memory, logs and cloud/email trails.
- 05
Investigation, eradication & recovery
Reconstruct the attack timeline, scope the access and data impact, extract indicators of compromise, remove footholds and validate clean restoration.
- 06
Reporting, notification & review
Plain-language and technical report with IOCs; support for NIS2 / GDPR notification, insurers and CERT.LV, opens in a new tab; and a post-incident review so the same path cannot be reused.
Packages
- Readiness
- IR plan, playbooks and a tabletop exercise so the team is ready before an incident.
- Emergency ResponsePopular
- One-off rapid engagement: triage, containment, forensics and a full incident report.
- Forensic Investigation
- Deep-dive host, memory and malware forensics for a confirmed or complex compromise.
- Response Retainer
- Pre-agreed terms and priority access with rehearsed IR planning, so we are ready before the next incident.
Supported by our own threat-intelligence platform
Incident-response work is supported by our existing threat intelligence and investigation capabilities, reducing the need to establish a separate toolset after an incident begins.
OffSeq Mirage
Honeypot IOCs and ATT&CK-mapped attacker telemetry help us attribute activity and recognise the campaign fast.
ExploreOffSeq Threat Radar
CVE intelligence pinpoints the vulnerability behind the intrusion and what else in your estate is exposed.
ExploreOffSeq Breach
Helps determine whether exposed credentials contributed to access and identify related accounts requiring remediation.
ExploreOffSeq Pulse
Endpoint posture and remote device control – lock, locate or isolate a compromised machine straight from the console.
Explore
Frequently asked questions
What clients in your sector say
From organisations in the same sector.
Manufacturing“Their structured methodology, clear communication, and actionable insights directly contributed to increased system reliability, scalability, and resilience.”
Oskars Podziņš
Head of Information Security · Printful
Manufacturing“They found holes me and my IT team were astonished to hear about. They worked from the heart and in high quality.”
Andzejs Stenclavs
Kinetics
Manufacturing“OffSeq ran a black-box audit that showed us exactly where we stood – no sugarcoating, just an honest picture from a real attacker’s perspective.”
Ivo Petrovskis
Network & Security Administrator · Livonia Print
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support@offseq.com+371 2256 5353
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